The Smith Report - Business Made Simple

Incentives – The Secret of Success

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We’ve all been touched by incentives at one time or another. Sales commissions, fixed bonuses, a prize, an earn-out deal when you sold your business. You might have received a bonus as part of a team achievement. However after 30 years in business I’m not seeing great success stories. I’ve designed dozens of schemes ...

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Scaling – Boston Breakfast Workshop – By Ian Smith – June 5th

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 You are cordially invited to attend a fun breakfast briefing with me your favorite award-winning author, blogger and entrepreneur at

Choate and Hall and Stewart, LLP
Two International Place, 35th Floor
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My Daughter’s Graduation – Two thoughts

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Last weekend sitting watching my daughter Emily graduate from St Joseph’s University in Philadelphia I had many thoughts going through my head but two stayed with me. One came from Dr Elizabeth A. Hagen Under Secretary for Food Safety in the current Obama administration, the Commencement speaker and the other a more general observation. ...

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When the CEO Burns Out – (or how to fix it before it happens)

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Sir Alex Ferguson announced his retirement yesterday. At the same time the WSJ published a great article – When the CEO Burns Out. Reading about Sir Alex’s retirement and the WSJ article reminded me of the pressure and expectations placed on today’s leaders.

And the pressure mounts. The article noted an uncertain economy, shareholder discontent and mounting ...

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Why Scaling a Business Fails

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Scaling a business is not the same as growing a business because there’s more to it than that. Otherwise everyone would scale! Scaling implies alignment, control, predictability, fast growth but with safety.

Reasons why owners/management fail to scale
  1. Black Elk Energy grew revenue from $13m in 2008 to $340m in 2011 but in their ...

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Presentation Tips

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It’s not everyone’s cup of tea but presenting in public is an acquired skill and an essential one if you hope to influence people. So many great authors are average public speakers. So it’s not about the words, it’s about how you make the audience feel.

Here are 16 quick tips worth considering:

Quick Tips
  1. If you need ...

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Checklist to Transform Your Meetings

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We are awful at meetings. They are often too long, unproductive, not fun, and have lost their reason to exist. So let me help you with 10 quick actions to transform them.

Checklist
  1. First, test the reason to exist of all your existing meetings by doing something really simple. Define one to three questions the meeting needs to answer. If the ...

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Storytelling: The Art of Moving People

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I attended a very interesting discussion group last week on Storytelling organized by the American Marketing Association. Expert panel included:

  • Doug Lipton of Story Dynamics – seriously experienced coach to multinationals on the subject.
  • Steve Kolander of Small Army – award winning ad exec and songwriter (Dixie Chicks recorded one ...

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IBM’s Rometty Gets Blunt With Workers

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IBM’s Rometty Gets Blunt With Workers

The WSJ headline article screamed off the page. IBM results had disappointed. The shares dropped 8%, that’s $19billion in real money! The main reason sighted for the disappointment – sales staff had failed to close a number of valuable software and hardware deals. It seemed a little ironic to me that Ms. Rometty ran the sales teams before becoming CEO about 18 months ago.

What had happened? ...

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Cross Selling Across Product Lines

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As you scale your business one of the challenges you face is to leverage the trust you develop with each customer, to sell him more products and services that he needs. It’s clearly much easier and cheaper to sell more products to existing customers than find new customers to sell to. Theoretically your existing customers should ...

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