The Smith Report - Operational Playbooks

The Secret of Life (and business) is Simplicity

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A few years ago the WSJ ran an article titled “Speech of the Year” which highlighted a speech delivered by Jackson Hole, a Bank of England regulator. The thesis of his speech? The dog and the frisbee. Basically Jackson explained, border collies can often catch frisbees better than people, because the dogs by necessity have to keep ...

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New HR Bootcamp

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One of my portfolio companies HR Knowledge is running another of their superb HR Bootcamps. This is a great event for all HR professionals but especially those new to the role and non HR professionals (business owners, managers and front-line supervisors) who have HR-related responsibilities.

Here are the key deliverables:

  • Basic Principles of HR Management
  • Effective and Compliant Interviewing and Hiring
  • Essential Federal ...

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The Secret of Where 141 Million Americans Are Employed (& why I blog)

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I started blogging in 2008. I wanted to share some hard lessons I’d learned after 30 years in business (maybe training to be an accountant shouldn’t count)! Of course gradually a few people started following the blog. Slowly a few more people passed it on and now it attracts a readership in the thousands with a 15% ...

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So You’ve Just Raised $20m Now What?

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Scaling a private company without an injection of capital is tough. Waiting for each new sale to generate cash, to allow the business to invest in new hires, new systems, and new technology is tough. So if you’ve successfully raised $1m or $20m or more, you can immediately execute. But what’s the priority of events. Here ...

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Building the Perfect 2015 Budget!

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A classic post from last year tweaked.

For many management teams the months of October and November represents the Budget sign off time. However they are so often badly done. Frankly they are recklessly compiled representing the classic “hope over experience” document instead of an operational blueprint.

First definitions: a Budget is a set of rigorously thought through ...

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Strategic Account Management – The Punchlist

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You know it has to be easier going back to the well! Cold calling strangers, even ones that should have the right problem you can solve, is tough. So why don’t more companies have a measured, tactical approach to “farming” their existing clients? Who knows, but here are my top 10 ideas to maximize your revenue ...

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Inc. 5000 – Spotlight on 3 Clients

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I’m delighted to announce that the new Inc. 5000 list, published last week, honored three of my clients, Edge Velocity, HR Knowledge and ADMET. Each of these businesses are remarkable with unique offerings for their markets.

Edge Velocity, Salem, NH. Rank #953

Edge Velocity develops, manufactures and markets, highly specialized mobile IP wireless ...

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Management Takes Time and Money

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Here is a little thought for owners to ponder. Is there a danger that you have built a culture that regards the time spent on mentoring, listening to staff, training them as unproductive time?

I often hear owners say, “well it’s not a full time job, Frank would still need to process the ...

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Where the CEO Spends Time is an Investment Decision

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I’m often asked, what are the secrets of scaling? Why can’t founders scale a business? I blog about scaling companies, as you know, on a fairly regular basis but it’s worth explaining one simple little fact. Where the CEO spends his or her time is an investment decision!

I think it’s helpful to think of enterprises as vehicles ...

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Meetings Needed to Scale Your Private Company

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We hate meetings. We love meetings. But despite the trendy articles that we need to avoid them, we need them. Here are my top 10, with the desired outcome from the meeting. I hope they help!

Top 10 Essential Meetings

As an overall set of rules for every meeting, I like attendees to be  given information in one page summaries ...

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