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The Quarterly Employee Meeting (The QM)

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The Quarterly Employee Meeting (The QM)

The Quarterly Meeting is a great tool to really motivate your team. These are the lessons I’ve learned to make these a success:

Lessons
  1. Maximum time 60 minutes.
  2. Maximum agenda items 5.
  3. Suggested agenda items:
    1. Update on Sales Performance
    2. Update on People
    3. Update on Products/Services
    4. Next 6 months – what you need to know
    5. Q&A

What people remember most from a presentation is not the content but how they felt! So what do you want them to feel? Taking each agenda item:

Agenda

Sales Performance – Let your team feel pride or urgency or concern based on the actual results. Give enough detail to see growth by product family.

People Update – Let your people feel the quality of your new hires. Let your people feel pride with spotlights on exceptional employee performance.

Products Updates – Let your staff understand why your products are winning in the market. Let them feel like winners.

Next 6 months – Be careful with promises. Try to focus on actions you will be taking. Stuff you know will be happening. Not stuff that might happen.

Q&A – Coax out questions – go to your reliable question asker first. There is always one. That will open up the audience. Let people know they can ask any question. It will encourage the feeling that this is an open company.

Quarterly Meetings are a great communication tool. Don’t squander them.

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About the Author

Ian Smith is the author of Fulfilling the Potential of Your Business: Big Company Thinking for the Mighty Small Business, which won the Small Business Book Awards for Management in 2012. His blog, The Smith Report, focuses on ways to scale businesses to build value. In 2010 he founded The Portfolio Partnership to help CEOs fulfill the potential of their businesses. As an ex-CFO, investment banker, venture capitalist and CEO, Mr. Smith has realized more than $400 million for shareholders over the past 25 years. He remains a competitive masters track & field athlete and in 2012 was ranked #2 indoors in the world for his age at 400m.

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