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How To Create A Customer-Focused Business (in a B2B world)

How To Create A Customer-Focused Business (in a B2B world)

by Ian Smith | Sep 30, 2019 | Customers

We see it on most websites. Companies are customer-centric, customer-focused, and the narrative states that customer relationships are key. There’s a reason they call it a CRM system! However, do the leadership teams really deliver on their website promises? Last year...

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Recent Posts

  • Why Do Acquisitions Fail? Part 5 – Due Diligence & Legal Agreements
  • Why Do Acquisitions Fail? Part 4 – Price Negotiation & Deal Structure
  • Why Do Acquisitions Fail? Part 3 Target Assessment
  • Why do Acquisitions Fail? Part 2 – Target Identification & Prioritization
  • Why do acquisitions fail? Part 1 Strategy

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  • Why Do Acquisitions Fail? Part 5 – Due Diligence & Legal Agreements

    Why Do Acquisitions Fail? Part 5 – Due Diligence & Legal Agreements

    March 23, 2023
    In the penultimate post of this series, we focus on Phase 5 of our Acquisition Process – Due Diligence & …Read More »
  • Why Do Acquisitions Fail? Part 4 – Price Negotiation & Deal Structure

    Why Do Acquisitions Fail? Part 4 – Price Negotiation & Deal Structure

    March 16, 2023
    The success of an acquisition is rarely down to the price you pay according to the research. First the research: …Read More »
  • Why Do Acquisitions Fail? Part 3 Target Assessment

    Why Do Acquisitions Fail? Part 3 Target Assessment

    March 9, 2023
    This 6-part blog series is based on our Acquisitions Approval Model. This week we examine the crucial stage of getting …Read More »

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