Merry Christmas and best wishes for the holiday season. I thought you might enjoy a selection of Smith Report blogs from this year. I’ve tried to spread out the subjects covered for maximum value. Where the CEO spends time is an investment decision A successful...
Be careful, as you run your businesses, manage your departments, drive new marketing campaigns, launch products or acquire other companies. There’s a little thought worth considering as we embrace the power of information at our fingertips. Are we being suckered...
In a recent TEDx Beacon Street talk, Gail Goodman, CEO of Constant Contact referenced a great phrase – Where the CEO spends her time is an investment decision. The context of the comment was connected to the founder’s inability to scale and therefore lead their team...
The Academy of Management Journal just published a new study conducted by academics from Michigan State University, University of Georgia and the University of Michigan-Dearborn. The study is quite a mouthful – “Do They Walk the Talk or Just Talk the Talk? Gauging...
I’m a big fan of scenario planning. In a nutshell you ask yourself to consider a range of possible futures. Not predictions, just examples of different future worlds. e.g. In thinking about your business for next year you might build a view of the world called...
As a contract COO I’ve embedded a world-class sales process in several businesses. I’ve covered the details of that process in previous posts. But the success of that process depends on a deep understanding of the procurement process of the other side – the buyer....
There was a fascinating article in the FT last week concerning Intuit and others using big data to smooth bank lending to small business. The key developments were: 7 Interesting Developments QuickBooks (owned by Intuit) have developed a platform called Quickbooks...
It could be a sales meeting, a VC meeting, a product innovation session but it’s a meeting where you need to influence the attendees in the room. How do you influence that audience? How do you pitch your idea? Social science research is always interesting. When...
I love reading research studies that help me drive businesses forward. As a contract COO I’m always worrying how to optimize the performance of the team in a fun and productive way. Over the next few posts I’m going to dive into my favorite business authors...
You may have heard of the term zero-based budgeting. The basic thesis is to look at your business through the eyes of a start up. If you were starting today from scratch, what would you spend money on? Costs creep on over time and before you know it your business is...