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Managing People – The Feedback Dilemma

Managing People – The Feedback Dilemma

by Ian Smith | Jan 12, 2016 | Leadership, Management, Management Help

As your team reaches out into 2016, to execute their myriad of tasks, it’s worth remembering a little research on managing people. Harvard Business Review published a fascinating piece a few years ago on research conducted by Emily Heaphy and Marcial Losada into the...
The World of Office Speak – What it Really Means

The World of Office Speak – What it Really Means

by Ian Smith | Aug 31, 2015 | Entrepreneurship, Management, Management Help

As you develop your career in the corporate world, it’s important to understand what you’re hearing. People say stuff all the time and it isn’t always clear what they are thinking or meaning. So here is a quick guide to some stuff you’ll hear:...
The Best and The Worst Can Hide Reality

The Best and The Worst Can Hide Reality

by Ian Smith | Feb 23, 2012 | Execution Tips, Management, Management Help, Operational Tips

Standard & Poor companies posted a 6.6% rise in 4th quarter earnings in 2011 but if you excluded one company, Apple, the growth figure shrinks to 2.8%. The reality of the S&P 500 earnings growth is far less impressive. What could you see better by stripping...

The Surprising Value of Being the Best in the World

by Ian Smith | Apr 15, 2011 | Being the Best, Compelling Stories, Exiting your business, Management Help, Repositioning

“Our culture celebrates superstars. We reward the product or the song or the organization or the employee that is number one. The rewards are heavily skewed , so much so that it’s typical for #1 to get ten times the benefit of #10, and a hundred times the...

How do you structure Sales Commissions & Incentives?

by Ian Smith | Nov 12, 2010 | Management Help, Operational Tips, Sales Commission, Sales Tips

You have enjoyed a glorious career as a top salesperson but now it’s time to join the ranks of management. Sadly sales management coaching is thin on the ground. General consensus – You were great at closing deals so you will excel at mentoring salespeople to...

Sleeping at Night – Tips for Catching Trouble Early

by Ian Smith | Nov 5, 2010 | Management Help

Running a company is full of risks which all have the potential to cause you sleepless nights. Paradoxically it’s not necessarily the obvious ones that can threaten your existence  –  the lack of  customers, the new legislation, your competitors new...
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