Selling – Using Your Voice On a Phone

On Aug 27th the WSJ published a great little article –“Bosses Say Pick Up the Phone”. It highlighted the dangers of our younger generation failing to use the landline phone especially in a sales role. The Millennials obsession with the smartphone has created a...
IBM’s Rometty Gets Blunt With Workers

IBM’s Rometty Gets Blunt With Workers

The WSJ headline article screamed off the page. IBM results had disappointed. The shares dropped 8%, that’s $19billion in real money! The main reason sighted for the disappointment – sales staff had failed to close a number of valuable software and hardware deals. It...