Recruitment – The Second Interview

Over the last 12 months I’ve been involved in several recruitment exercises from sales, customer support, engineering, marketing, technical writer across the spectrum of junior to senior positions. Big lesson I’m learning in today’s environment?...

Could Weird & Quirky Help You Scale?

Container Store operates 59 locations, booked sales of $707m last year and six years ago sold a majority stake to a Private Equity House.  CEO Kip Tindell was interviewed on March 21 by the WSJ. Note the following facts from this interview: People in this company...

Ownership of Tasks – Key To Scaling

I see the same problem again and again as businesses try to scale their operations. You can’t afford to recruit a new person for every task. So tasks float around half done by the loyal servant with 10 projects to handle. Whether your business employs 5 people or 500...