You know it has to be easier going back to the well! Cold calling strangers, even ones that should have the right problem you can solve, is tough. So why don’t more companies have a measured, tactical approach to “farming” their existing...
I’m delighted to announce that the new Inc. 5000 list, published last week, honored three of my clients, Edge Velocity, HR Knowledge and ADMET. Each of these businesses are remarkable with unique offerings for their markets. Edge Velocity, Salem, NH. Rank #953...
Here is a little thought for owners to ponder. Is there a danger that you have built a culture that regards the time spent on mentoring, listening to staff, training them as unproductive time? I often hear owners say, “well it’s not a full time job, Frank would still...
I’m often asked, what are the secrets of scaling? Why can’t founders scale a business? I blog about scaling companies, as you know, on a fairly regular basis but it’s worth explaining one simple little fact. Where the CEO spends his or her time is an...
We hate meetings. We love meetings. But despite the trendy articles that we need to avoid them, we need them. Here are my top 10, with the desired outcome from the meeting. I hope they help! Top 10 Essential Meetings As an overall set of rules for every meeting, I...
You may have heard of the term zero-based budgeting. The basic thesis is to look at your business through the eyes of a start up. If you were starting today from scratch, what would you spend money on? Costs creep on over time and before you know it your business is...
Ironically, putting in place the right processes allows for greater innovation, allows for greater freedom in key areas, and it takes the stress out of managing people. It feels contrarian but building rules into your business drives efficiency. It gives...
You can complain about Uber, you can strike, you can lobby your politician, claim unfairness but you are looking in the wrong direction. The direction you should be looking in is the customer. The question is not, why should Uber be allowed to disrupt my business...
We all know how important a good question is. The incisive interrogation of Richard Nixon by David Frost. Ronald Regan’s question for the nation prior to voting in 1980 – Are you better off than you were four years ago? Questions define you. Great solutions can’t be...
Plato the Greek philosopher, is credited with the quotation: Beauty is in the eye of the beholder. Valuing something is truly a personal affair. Take my house pictured above. Last month it came to the market, at what my wife and I and our realtor believed was a fair...